Service Administrator

24/03/2026
Nueva Andalucia, Málaga
Ref: 826701

Service Administrator Location: Puerto Banus Job Type: Part-time / Permanent – 20 Hours Must have right to work in EU About the Role We are seeking a highly organised and proactive Service Administrator to join our team. In this role, you will play a key part in supporting the smooth day-to-day operations of our service department, ensuring excellent customer service and efficient coordination of activities. Key Responsibilities • Act as the first point of contact for service-related enquiries via phone and email • Schedule and coordinate service appointments, maintenance visits, and engineer workloads • Maintain accurate records, job logs, and service reports • Process service orders, invoices, and relevant documentation • Liaise with internal teams, engineers, and external clients to ensure timely service delivery • Monitor service performance and follow up on outstanding jobs • Handle customer queries and resolve issues in a professional manner About You • Proven experience in an administrative or customer service role • Strong organisational skills and attention to detail • Excellent communication and interpersonal skills • Ability to multitask and prioritise workload effectively • Proficient in Microsoft Office and database systems • A proactive and problem-solving mindset Desirable Skills • Experience in a service or engineering environment • Familiarity with scheduling systems or CRM software What We Offer • Competitive salary and benefits package • Opportunities for career development and progression • Supportive and collaborative working environment How to Apply Please submit your CV and a brief cover letter outlining your suitability for the role to [email protected] [email protected]. We are an equal opportunities employer and welcome applications from all suitably qualified candidates.